Last updated: 16 July 2026
Who We Are
This website is operated by Jhoom Consultants.
Website: https://quiz.jhoomconsultants.com
Contact Email: admin@jhoomconsultants.com
Information We Collect
When you register for or use our Private Hire Knowledge Test Training platform, we may collect:
- Your name
- Username
- Email address
- Account login information
- Quiz answers, scores, attempts, progress and result history
- Dates and times of your activity
- IP address
- Browser type and device information
- Password reset requests
- Communications you send to us for support
Passwords are securely encrypted by WordPress and cannot be viewed by our administrators.
Why We Collect Your Information
We use your information to:
- Create and manage your account
- Verify your identity when you log in
- Provide Private Hire Knowledge Test Training services
- Record quiz attempts and results
- Track your learning progress
- Respond to support requests
- Improve the performance and security of our website
- Comply with our legal obligations
Legal Basis for Processing
We process your personal information because:
- It is necessary to provide the training service you have requested.
- It is necessary for our legitimate interests in operating, maintaining and securing our website.
- It is necessary to comply with legal obligations.
- Where required, we will ask for your consent before processing your information.
How We Receive Your Information
We receive your information directly from you when you:
- Register an account
- Log in to the training platform
- Complete quizzes
- Contact us for support
Who We Share Your Information With
We only share your information where necessary with trusted service providers, including:
- Website hosting providers
- WordPress software and essential plugins
- Email service providers
- Security and backup providers
- Professional advisers where legally required
We do not sell your personal information.
Data Retention
We only keep personal information for as long as necessary.
Our retention periods are:
| Information | Retention Period |
|---|---|
| Active user accounts | While your account remains active |
| Quiz attempts and results | 6 months after your account becomes inactive |
| Support correspondence | 6 months |
| Security and technical logs | 90 days |
| Financial records (if applicable) | As required by law |
Where legal or regulatory requirements apply, we may retain information for longer.
Cookies
Our website uses cookies that are necessary for the operation of the platform, including cookies used to:
- Keep you logged in
- Remember your login preferences
- Maintain secure user sessions
- Improve website security
If you select “Remember Me” when logging in, your browser may retain your login session for up to two weeks.
We also use Google Analytics to understand how visitors use our website and to improve our services. Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser information
- Approximate geographic location
- Website usage statistics
Google Analytics uses cookies to collect this information.
Password Reset Requests
If you request a password reset, your IP address may be included in the password reset email for security purposes.
Third-Party Services
Our website currently uses:
- Google Analytics for anonymous website usage statistics.
These third-party services may collect technical information, including your IP address, browser information and cookies, in accordance with their own privacy policies.
Security
We take reasonable technical and organisational measures to protect your personal information.
However, no website or internet transmission can be guaranteed to be completely secure.
Users are responsible for keeping their usernames and passwords confidential.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Request restriction of processing
- Object to certain types of processing
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact:
Email: admin@jhoomconsultants.com
If you are unhappy with how we handle your information, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Children’s Privacy
This website is intended for users aged 20 years or older.
We do not knowingly collect personal information from individuals under the age of 20.
If we become aware that personal information has been provided by someone under the age of 20, we will take reasonable steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Continued use of the website after changes have been published constitutes acceptance of the updated Privacy Policy.